Delivery:

In order to receive the goods faster, we
use Cainiao Global Express (AliExpress Standard Shipping). It has tracking
information. The typical time of arrival is between 8 and 25 days (Brazil about
60 days). If your item does not arrive within 39 days, please contact us. 

If you did not receive the goods in 60 days
(Brazil 90 days), we will 100% refund your payment.

If you want to use express delivery such
as DHL, UPS, etc., please contact us to pay the express delivery price
difference.

15-day return 

We have a 15-day return policy, which means
you have 15 days after receiving your item to request a return. 

To be eligible for a return, your item must
be in the same condition that you received it, unworn or unused, with tags, and
in its original packaging. You’ll also need the receipt or proof of
purchase. 

To start a return, you can contact us. If your return is accepted,
we’ll send you a return shipping label, as well as instructions on how and
where to send your package. Items sent back to us without first requesting a
return will not be accepted. 

You can always contact us for any return
questions 

Damages and issues Please inspect your
order upon reception and contact us immediately
if the item is defective, damaged or if you receive the wrong item, so that we
can evaluate the issue and make it right. 

Exceptions / non-returnable items 

Certain types of items cannot be returned,
like perishable goods (such as food, flowers, or plants), custom products (such
as special orders or personalized items), and personal care goods (such as
beauty products). We also do not accept returns for hazardous materials,
flammable liquids, or gases. Please get in touch if you have questions or
concerns about your specific item.

 Unfortunately, we cannot accept
returns on sale items or gift cards. 

 Exchanges 

The fastest way to ensure you get what you
want is to return the item you have, and once the return is accepted, make a
separate purchase for the new item. 

 Refunds 

We will notify you once we’ve received and
inspected your return, and let you know if the refund was approved or not. If
approved, you’ll be automatically refunded on your original payment method.
Please remember it can take some time for your bank or credit card company to
process and post the refund too. 

 If the return is caused by the
consumer, the consumer should be responsible for the shipping fee. The specific
fee should be based on the express company you choose.

 If due to our reasons, the goods
received are damaged or not correct, and the consumer is not required to bear
the shipping fee for this reason. No restocking fee to be charged to the
consumers for the return of a product.

 Cancellation 

 We only accept order cancellation
within 24 hours of your purchase.